Error Message: Unable to download title - AndroidHelp

Saturday, 27 January 2018

Error Message: Unable to download title

To resolve this issue on your Android device, please first set your audiobooks to Multi-Part downloads.
  1. Tap the left navigation menu. Device, App, Downloads, Android, Settings, Whispersync
  2. Tap on Settings.
  3. Tap Download Settings.
  4. Tap Download by Parts.
  5. Choose Multi-Part Downloads.
    Note:When Multi-Part Downloads are enabled, audiobook synchronization across devices using Whispersync for Voice may be affected.
    Next, change the download settings to High Quality, following the steps below.
  6. Tap Download Format.
  7. Choose High Quality.
  8. Press the Back Button on your device.
  9. Tap the left navigation menu. Device, App, Downloads, Android, Settings, Whispersync
  10. Select My Library.
    Once on your My Library page, please redownload the audiobook that triggered the error message.

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